Order Management Associate

Madison, AL
Full Time
Order Management
Entry Level

Position: Order Management Associate

Job Summary

As an Order Management Associate, you will play a vital role in ensuring the smooth processing and management of customer orders, with a primary focus on assisting the receptionist. You will handle various tasks related to order entry, data maintenance, and administrative support. This position operates Monday through Friday. Hours are M-Th: 8am-5pm with an hour lunch and F: 8am-4:30pm with a 30 minute lunch. The starting rate for this role is $17.00/hr.

Responsibilities
  • Update and maintain customer orders accurately and efficiently.
  • Assist with printing necessary forms for warehouse operations.
  • Serve as a backup receptionist to greet visitors and answer phones.
  • Enter new customers into the system and update existing customer information.
  • Create and maintain part numbers to facilitate order processing.
  • Handle filing, confirmation of pick tickets, printing invoices, and emailing paperwork.
  • Analyze and prioritize material receipts within the P21 System.
  • Maintain and update inventory records promptly upon receipt of merchandise.

Qualifications

  • High school diploma or equivalent qualification.
  • Proficiency in typing with accuracy and efficiency.
  • Strong organizational skills and attention to detail.
  • Ability to work collaboratively in a team environment or independently.
  • Willingness to learn and adapt to new processes and technologies.

Physical Requirements

This role may involve some filing tasks, requiring occasional lifting of files and bending. The ability to use standard office equipment and perform tasks such as typing, reaching, and operating computers is essential. Candidates should be capable of occasional lifting of products and office supplies, up to 20 pounds.

Are we right for each other?  

SEA Wire and Cable is a leading logistical supplier to the Military and Commercial Aerospace market. Founded in 1970 as a manufacturer’s rep, SEA began to expand its focus into the stock and distribution of military wire and cable in the 1980s. Since then, the company has continued to horizontally grow their product offering and improve their systems to provide customers with the high level of service they have come to expect from SEA for over 50 years.

SEA continues to operate as a family environment with a dedication to quality work. We're looking for team players who are dedicated to achieving common goals, whether working independently or collaboratively. If you take pride in your work, value attention to detail, and are committed to continual improvement, we want to hear from you.

Benefits

We value our employees and offer a comprehensive benefits package, including:
  • Medical, dental, vision, and life insurance coverage
  • Short-term disability insurance and basic life insurance provided by the employer
  • Wellness program discounts and healthcare flexible spending accounts
  • 401K retirement savings plan with employer contribution match
  • 7 Paid holidays and generous paid time off
  • Tuition reimbursement and employee referral incentives
  • Monthly employee and family events

Equal Employment Opportunity 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

It is the policy of SEA Wire and Cable, Inc. to provide equal employment opportunity (EEO), in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, veteran status, or any other basis prohibited by applicable law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

It is the policy of SEA Wire and Cable, Inc. to provide equal employment opportunity (EEO), in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, veteran status, or any other basis prohibited by applicable law.

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